This course is designed for students looking to gain the knowledge to help them progress into a management role.

Students will be introduced to the principles and practice of managing people and performance as well as common business practices. Different leadership techniques will be explored along with dealing with conflict in the workplace.

Support is provided for up to 12 months but it is entirely up to you how quickly you work through the course. The estimated study time is 120 hours so if you average around 5 hours a week study you would complete in approximately 6 months.

Students can choose to take the online version of Business Management Level 3 where the course is emailed to you or request a paper copy where the course is delivered hard copy in folders. This is yours to keep so you can write on it, make notes etc.

Support is provided throughout the course via a tutor who can be emailed at any time should you come across anything you are unsure of. There is also a support team by telephone.

Business Management Level 3 is split into six units. At the end of each unit you will complete an assignment which you will email to your tutor. An assignment is a set of questions based upon the unit you have just studied. Your tutor will mark your work and give you feedback. If there are any areas for improvements or anything that you have misunderstood you will always have the opportunity to re-submit.

The good news is there are no exams! Once you have completed all the assignments you complete the course.

Unit 1: You As A Manager

• Managers as people
• Feedback
• Delegating
• Average managers and great managers
• Listening
• Developing your staff
• Coaching

Unit 2: Strategy, Structure and Systems

• Managing in context
• Strategy
• Structure
• Systems
• Financial Systems
• Performance and development review

Unit 3: Managing Teams

• Holding meetings
• Developing effective transactions
• Ineffective transactions
• Stages of team development
• Performing

Unit 4: Managing Performance

• Expectations
• Measures
• Outcomes
• Keeping Performance Records

Unit 5: Setting Goals

• SMART Goals
• Achieving Balance
• Motivations
• Considerations when goal-setting
• Learning from experience

Unit 6: Leadership And Politics

• Leadership and Management
• Four styles of leadership
• Leadership and Politics
• Dealing with conflict
• How to make collaboration work
• Leadership influences on management

At the end of this course successful learners will receive a Certificate of Achievement from ABC Awards and Certa Awards and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

The course has been endorsed under the ABC Awards and Certa Awards Quality Licence Scheme. This means that Open Study College has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 3 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.

The course itself has been designed by Open Study College to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. ABC Awards & Certa Awards endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.

ABC Awards and Certa Awards have long-established reputations for providing high quality vocational qualifications across a wide range of industries. ABC Awards and Certa Awards combine over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers.

Renowned for excellent customer service, and quality standards, ABC Awards and Certa Awards also offer regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.